Information on collection and helium filling
How it works:
Pick up your order
Options :
- Fast pickup: Within 45 minutes (Mon-Sun 10:00-22:00)
- Later pickup: At a time of your choosing
Ordering process:
1. Add the items to your shopping cart.
(Any balloon suitable for helium can be added directly to your shopping cart using the “Helium Filling” option.)
2. Select the "Collection" option directly in the shopping cart.
3. Go to the checkout . There you select the date and time slot for pickup:
Date: Today or a later date
Time slots: 30-minute windows, Monday to Sunday, 10:00–22:00
(Pickups outside these times: Possibly possible upon request)
(For pickups before 10:00 am, after 20:00 pm and on Sundays, we charge a surcharge of CHF 5.– per pickup)
Payment on site:
During the ordering process, you can also select payment on-site upon collection. If you choose to pay upon collection, we reserve the right to fill the balloons only when you arrive. Please allow for this waiting time.
About us and stock items:
We are a Zurich-based Swiss company, see [link/reference]. Imprint.
All items available for order are in stock and can be delivered immediately or picked up after ordering online!
Balloon and helium information:
Any balloon suitable for helium can be added to your shopping cart using the "helium filling" option.
Flight times with helium:
30cm latex balloons: approx. 8-12 hours
45cm latex balloons: approx. 1-1.5 days
Foil and PVC balloons: approx. 1–7 days (depending on size)
Important: Please keep this in mind when planning! Latex balloons should be picked up shortly before the event.
Balloon filling: We only fill balloons that we sell ourselves. Material: Our natural rubber latex balloons are biodegradable.
Provision:
Once we receive your collection order, we will immediately prepare the items for you in our warehouse.
Preparation:
- If you pay online, we will prepare the balloons directly for your pickup appointment.
- If you pay upon collection, we reserve the right to fill the balloons only when you arrive. Please allow for this waiting time.
Shop pick-up:
Collection address (warehouse): Ballonshopzuerich.ch, Heinrichstrasse 225, 8005 Zurich
Collection procedure: Please ring the bell at the sign "Ballonshopzuerich.ch" and tell us your order number or your name. Someone will come to your door immediately and hand over your order.
Important: The goods collection point is sometimes not staffed continuously . If you are going to be late, please contact us as soon as possible.
Additional information: RosenBaer.ch is also one of our shops. If you would like to purchase a rose bear to go with your balloons, collection will take place at the same location.
Contact:
📞 HOTLINE: 044 500 69 01
For advice and questions, simply give us a call.
WhatsApp: Click here to chat
…or send us a message directly.
📧 Email: info@ballonshopzuerich.ch
Here's where you can find us:
Parking:
Parking: Parking spaces are located to the side of the building (access for drop-off and pick-up vehicles permitted).
⚠️ Important: Please be sure to pay the parking fee! The parking lots are monitored by a private security company, which will quickly issue fines to anyone without a ticket.
