DATA PROTECTION DECLARATION WUN GMBH – BALLONSHOPZUERICH.CH
This privacy policy applies to WUN GMBH BALLONSHOPZUERICH.CH, Heinrichstrasse 225, 8005 Zurich, Switzerland.
1. Responsible
The controller responsible for data processing within the meaning of the Swiss Federal Act on Data Protection (revDSG) is:
WUN GMBH BALLONSHOPZUERICH.CH
Heinrichstrasse 225
8005 Zürich
Switzerland
Email: info@BALLONSHOPZUERICH.CH
2. General
We attach the utmost importance to protecting your privacy. When collecting, processing, and using personal data, we strictly adhere to the legal provisions of the Swiss Federal Act on Data Protection (revDSG). We only collect, use, and share personal data if this is legally permitted, necessary for the performance of a contract, or if you have given your consent.
3. Collection, processing and use of data
Visit the website
You can visit our website without providing any personal information. We only store access data in so-called server log files (e.g., IP address, date/time, browser type, page visited). This data is evaluated solely to ensure the smooth operation of the website and to improve our services, and does not allow us to draw any direct conclusions about your identity.
Guest order and contact
We do not offer permanent customer accounts. Orders are placed exclusively as a guest.
When you place an order, make a reservation or otherwise contact us (e.g. by email), we collect the data you provide.
Required information for orders includes: first name, last name, delivery and billing address, email address and telephone number (for inquiries or shipping notification).
We use this data exclusively for contract processing and handling your inquiries.
4. Retention period (10 years)
Due to legal regulations (Art. 958f OR), we are obligated to retain business records and accounting documents for at least 10 years. This includes invoices, order confirmations, and the transaction data they contain. Even after an order has been completed, these specific documents are not deleted but archived and blocked until the retention period expires.
5. Disclosure of personal data
Your data will only be shared with third parties if this is necessary for contract processing:
– Logistics: Address data is shared with shipping companies (e.g., the postal service) for delivery.
– Payment: Payment details are sent to the respective payment service provider (e.g., TWINT, credit card provider) for processing the transaction.
No further transfer of data will take place unless we are legally obligated to do so (e.g., to authorities).
6. Data security
We implement technical and organizational security measures to protect your data against manipulation, loss, destruction, or unauthorized access. Your data is transmitted securely during the ordering process using SSL encryption (https).
7. Cookies
Our website uses cookies.
– Necessary cookies: These are technically required to ensure the operation of the website (e.g. so that the shopping cart works and items are not lost while you continue browsing).
– Analytics cookies: With your consent, we use cookies to analyze website usage (see section “Web tracking”).
You can configure your browser to notify you when cookies are being set and to allow cookies only in individual cases or to block them entirely. If you do not accept cookies, the functionality of our website (especially ordering) may be limited.
8. Web tracking (Google Analytics)
This website uses Google Analytics, a web analytics service provided by Google LLC. The information generated by cookies about your use of this website is generally transmitted to and stored on a Google server in the USA. We have activated IP anonymization, so your IP address is shortened before transmission.
You can prevent tracking by Google Analytics by installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
9. Social Media & Plugins
We use links or plugins to social networks (e.g. Facebook, Instagram, X/Twitter) on our website.
Clicking on these elements will establish a direct connection to the servers of the respective provider. Data may be transferred to the provider in the process. If you are logged in to that provider at the same time, they can associate your visit with your profile. For information on the purpose and scope of data collection, please refer to the privacy policies of the respective providers (Meta Platforms Ireland Ltd., X Corp., etc.).
10. Your rights
You have the right to free information about your stored personal data, its origin and recipient and the purpose of data processing as well as the right to correct, block or delete this data at any time.
Important note regarding deletion: Data that is subject to the legal retention requirement (see point 4) cannot be deleted before the expiry of the 10-year period, but can only be blocked from further use.
For questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, please contact:
info@BALLONSHOPZUERICH